Application Managed Services
Aligning Tech with Strategic goals
To compete in today’s fast-moving world, Organization leader must deploy new technologies rapidly to help grow their businesses while controlling IT costs. At the same time, they have to manage their current application portfolios and maintain essential run-the-business operations while eliminating redundancies and inefficiencies across the enterprise. That’s why companies need an Application Managed Services (AMS) partner to help
Our Approach
Hardcastle team provides flexible, cost-effective Application Managed Services to support day-to-day operations while improving application service delivery. Using our end-to-end workflow-driven Managed Services platform, we align and integrate the right tools, technologies and processes to eliminate redundancies, reduce costs and deliver a best-in-class applications portfolio. We achieve these goals by progressing through three stages:
Transition
Our team acquires a deep understanding of your applications and business processes to help manage the transition. We work closely with IT to transfer knowledge, standardize processes, establish baselines and define a detailed road map.
Standardize and Optimize
In this phase, we standardize processes and establish a baseline for continuous service improvement. Now we can begin to implement Agile, Lean IT, DevOps and test automation to accelerate TCO reduction.
Transform
During this stage, we establish toolkits to enhance automation and take you from your current state to best-in-class. By rationalizing your IT portfolio and services, you’ll be able to self-fund grow-the-business initiatives.
End-to-End Managed Services
Provide omnichannel support, unified services delivery, end-to-end automation, DevOps processes and business-aligned KPIs.
Application Modernization
Identify opportunities to enhance customer experience, reduce costs and speed processes through automation, new features or add-ons.
Business-aligned IT Services
Our customer-centric model incorporates application outsourcing, rightsizing and rebadging. Services include process optimization, portfolio rationalization and partnership governance.
DevOps
Deliver services across the full life cycle, from transition planning and management, engineering support and testing automation to rightsourcing, Agile and Lean IT.
Agile Center of Excellence
Support clients worldwide and promote collaboration between onsite and remote teams by hosting Agile experts, automated test engineers, dynamic architecture engineers, CD engineers, Agile analysts and UX designers.
Lean IT Capabilities
Focus on identifying and eliminating unproductive activities that detract value from the business, resulting in lost revenue, reduced productivity or poor customer service.
Development
Development solutions allows Organizaitons to develop application or product to suits their needs or solve their problem
Test automation capabilities
Conduct software test automation for applications on client servers, web technologies, web services, SOA and ERP.
Transition planning and management
Perform audit of entire IT landscape, including applications, technologies and processes. Create a tailored plan aligned with your business objectives, along with agreed-upon KPIs and transition governance.
